At rbaee, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data.
Six core principles that guide how rbaee handles your personal information every single day.
All data transmitted between your device and rbaee is protected by TLS encryption. Your payment details and personal information are never stored in plain text on our servers.
rbaee does not sell, rent, or trade your personal data to third-party marketers. Your information is used only to operate and improve the rbaee platform and to comply with legal obligations.
You have the right to access, correct, or request deletion of your personal data held by rbaee at any time. Submit a request to our support team and we will respond within 30 days.
rbaee only collects the data that is genuinely necessary to operate your account, process payments, and meet regulatory requirements. We do not collect data for the sake of it.
Access to your personal data within rbaee is restricted to staff who genuinely need it to do their jobs. All internal access is logged and audited on a regular basis.
In the unlikely event of a data breach that affects your personal information, rbaee will notify you promptly and take immediate steps to contain and investigate the incident.
rbaee ("we", "us", "our") operates the online gaming platform at rbaee.club and the rbaee mobile app. This Privacy Policy describes how rbaee collects, uses, stores, and protects the personal information of players and visitors ("you", "your").
We take your privacy seriously. Every decision we make about data handling is guided by the principle that your personal information belongs to you — rbaee is simply a custodian of that data for as long as it is needed to provide you with a safe and functional gaming experience.
By registering an account on rbaee or using any part of the rbaee platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described here. If you do not agree, please do not use the rbaee platform.
Scope: This policy applies to all personal data collected through rbaee.club, the rbaee mobile app, customer support interactions, and any promotional communications sent by rbaee.
rbaee collects only the personal data that is necessary to operate your account, process transactions, and meet our legal obligations. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account communication, support, security alerts |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals in Taka |
| Technical Data | IP address, device type, browser, OS | Fraud prevention, security monitoring, platform optimisation |
| Usage Data | Games played, bet amounts, session duration, login times | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Support chat logs, email correspondence | Resolving disputes, improving customer service quality |
Payment Security: rbaee does not store full mobile wallet credentials on its servers. Payment processing is handled directly by bKash, Nagad, and Rocket through their secure APIs. rbaee only retains the last four digits of your registered wallet number for identification purposes.
rbaee collects your personal data through the following channels:
rbaee uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Specifically, we use your data to:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from rbaee, you can unsubscribe at any time by contacting our support team or using the unsubscribe link in any marketing email. Opting out of marketing does not affect transactional communications related to your account.
rbaee does not sell your personal data. We share your data only in the following limited circumstances:
No Third-Party Marketing: rbaee will never share your personal data with third-party advertisers or marketing companies. Your contact details are not for sale under any circumstances.
rbaee retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs.
When your data is no longer required, rbaee will securely delete or anonymise it so that it can no longer be linked back to you as an individual.
rbaee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse.
Your Responsibility: While rbaee takes every reasonable precaution to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your rbaee account, enable 2FA, and never share your login credentials with anyone.
rbaee uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on the rbaee platform. rbaee does not use third-party advertising cookies or cross-site tracking technologies.
As an rbaee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].
Response Time: rbaee will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 days. For complex requests, we may extend this period by a further 30 days and will notify you if this is the case.
rbaee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All players are required to confirm their age during registration, and rbaee conducts age verification checks as part of the KYC process.
If rbaee discovers that a player is under 18, the account will be closed immediately, all funds will be returned, and any personal data collected will be deleted. If you believe a minor has registered on rbaee, please contact us immediately at [email protected].
Parental Controls: If you are a parent or guardian concerned about a minor accessing online gaming platforms, we recommend using device-level parental control software in addition to rbaee's own age verification measures. Visit our Responsible Gaming page for more guidance.
rbaee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page.
For significant changes that affect your rights or how we use your data, rbaee will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of rbaee after the effective date of any update constitutes your acceptance of the revised policy.
We encourage you to review this Privacy Policy periodically so you are always aware of how rbaee handles your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or how rbaee handles your personal data, please get in touch with our team. We are committed to resolving all privacy-related enquiries promptly and transparently.
Data Requests: To submit a formal data access, correction, or deletion request, email [email protected] with the subject line "Data Rights Request" and include your registered mobile number. We will verify your identity before processing any request to protect your account security.
Now that you know how rbaee protects your data, you can play with confidence. Join thousands of players across Bangladesh enjoying fair games, instant Taka payouts, and a platform that genuinely respects your privacy.